Dreadlock Removal
Cancellation Policy
I understand that unforeseen circumstances can arise, and you may need to cancel or reschedule your appointment. I value your business and strive to accommodate your needs while also respecting my time and commitment. Please review my cancellation and rescheduling policy below: Service Appointments (Dreadlock Creation, Maintenance, Extensions): * A deposit is required to secure all service appointments. This deposit is non-refundable but will be applied to your final service total. * I kindly request at least 48 hours' notice if you need to cancel or reschedule your service appointment. * Cancellations or rescheduling requests made with less than 24 hours' notice will result in the forfeiture of your deposit. A new deposit will be required to book a future appointment. * No-shows for scheduled service appointments will result in the forfeiture of your deposit, and you may be required to pay a non-refundable fee equal to a portion of the missed service before being able to book future appointments. Rescheduling: * I understand that life happens. You may reschedule your service appointment one time without forfeiting your deposit, provided you give me at least 48 hours' notice. * Any subsequent rescheduling will be treated as a cancellation, and a new deposit will be required. Late Arrivals: * Please arrive on time for your scheduled appointment. Arriving more than 15 minutes late may result in your appointment needing to be shortened or rescheduled to avoid inconveniencing other clients. In such cases, your deposit may be forfeited. Early Arrivals: * To ensure a calm and prepared environment for all clients, I kindly request that you do not arrive more than **5 minutes** prior to your scheduled appointment time. Arriving significantly early can disrupt the flow of the studio and may not guarantee immediate attention. Communication: * All cancellations and rescheduling requests must be communicated to me directly via email at hello@RiverbendDreadlocksandGemstones.com or text to 970-305-5908. By booking an appointment with Riverbend Dreadlocks & Gemstones, you acknowledge and agree to this cancellation and rescheduling policy.
Contact Details
Riverbend Ponds Natural Area, East Prospect Road, Fort Collins, CO, USA
907-305-5908
hello@riverbenddreadlocksandgemstones.com